Frequently asked questions
Who will deliver my frags?
Shipping is a flat rate of $49 for UPS Next Day Air service. Orders over $299 will receive FREE SHIPPING. Most shipments will arrive on or before 10:30 AM. For some remote areas packages will arrive at 12:30 PM or as late as late as 4:30 PM. Please be aware that Next Day Air service is not guarantee to arrive on time. No credits or refunds will be given for shipping under any circumstances.
I'll provide you with a tracking number so that you can feel confident and comfortable with your purchase.
How soon will my order ship?
Once your order is placed we will send you an email asking you for your preferred arrival date. We will not ship your order until you have confirmed an arrival date with us
What method of payment do you accept?
Payment is only tendered via Paypal.
Returns and Refunds Policy
Do you offer Local Pickup?
We allow local pickup by appointment only. Please contact us to make an appointment.
How are your corals shipped?
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